You picked us, and that's worth celebrating! We want to thank our guests for their continued loyalty, which is why we have programs designed to treat you.
Read on to discover how you can benefit from our program perks!
Any time you purchase a product, gift card or tool from us, you will earn points - collect enough and these points can be used to get free products!
Here are all the things you'll want to know about the program:
50 points = $5.
You'll earn 1 point for every dollar spent (before taxes) on products, gift cards and tools. These points are earned whether you shop online or in-store!
Each item on our shelf has been assigned a "points price" in our system. Once you have made enough purchases to accumulate sufficient points, you can redeem your points to get your item for free!
If you are curious about the point price of an item, just ask our manager!
Points may only be redeemed in-store. If there is an item you would like that is not stocked in-store but IS listed on our online store, just let our manager know! She'll be happy to make arrangements for you.
We’re sorry, but points can’t be used towards salon services – we want to make sure our stylists are always receiving full compensation for their work.
Points are not redeemable for cash – c’mon, that’s just shady.
Yes! Reviewing us on Google or Vagaro will be thanked with 50 points credited to your account.
In addition: customer appreciation days will earn you double points for each item that you purchase; holiday draws will gift a lucky winner free points and other special promotions like these are a few more ways you will periodically be able to earn extra or free points.
Sharing is caring! YES you can share your points.
You earned these points fair and square, and if you would like to pass them on to somebody else instead of using them for yourself, you absolutely can.
Any gifting of points must be done in person with our manager.
Management will need the first and last name, phone number and email of the person you wish to gift your points to in order to create a customer file for them.
Well you do have to buy stuff to get the points ;)
Seriously though, we don't believe in creating unnecessary conditions.
Your points are YOUR POINTS. They will not expire and they will not devalue over time.
Nowadays, it's easy (and cheap!) to run to the big box store or to order from an online retail giant. No small business can compete with those guys, and that is why we created this program.
Our reward program isn't about increasing our bottom line, it was created as a shop local perk - it's our way of saying thank you to our valued customers for supporting us.
We appreciate you!
Referrals are an amazing way for stylists to grow their clientele, and we want to say a huge thank you to everyone for putting a good word out there for us - which is why we've created our Referral Program!
How It Works:
1. Your stylist will write your name on their referral card and present it to you. (Your name on the card makes sure that we credit the right account when your friend comes to visit!)
2. Take that card, and give it to a friend. When your friend books in and presents that card at their appointment, they get $10 off that appointment AND 100 customer reward points.
Best part - you ALSO get 100 customer reward points and $10 off your next appointment!
If you referred a friend, your discount will be applied to your account in the form of a $10 gift certificate, and is valid for 6 months. Your rewards are not entered into our system until your friend presents their card at their appointment - this makes sure the reward program is used responsibly.
If you were referred by a friend, your reward points and discount will be applied at checkout.
If you'd like to participate in our reward program, you may take up to 5 referral cards at each appointment.
You will be rewarded EVERY TIME a new friend visits us and presents the referral card you gave them.
Please note that there is a usage limit of one $10-off certificate per appointment.
We know you are a good and honest person, but unfortunately, not everyone is. This limit was created to stop people from stockpiling rewards and then using them to get free services.
Our reward program is meant to be beneficial for everyone - stylists included!
Referrals are so important for us to be able to maintain a consistent clientele, and you are truly making a difference for your stylist AND the salon as a whole with every person you send our way.
It takes a village to support a small business. Thank you so much for being part of our village!
*ON UNTIL DECEMBER 4th*
-50% off all services booked with Kelsey
-30% off all Evo and Surface Hair products both in-store and online
-Double reward points for all product purchases
Enter a promo code at checkout to save! "EVO" for Evo or "SURFACE" for Surface