(Updated September 3rd, 2021)
Please review the following information CAREFULLY:
Yes. Currently, masks are required in all public indoor settings for all people born in 2009 or earlier - we are no exception and are happy to continue following provincial health mandates.
As of July 1st, there are no more distancing or capacity limiting regulations for our industry.
We encourage guests to be mindful of others, to be patient and to give space to those who prefer to maintain physical distance. Some folks are feeling pretty anxious about all of this - let's all do our part to make sure everyone feels safe and comfortable in our space!
Walk-ins are welcome, and our doors are unlocked! Please note that we are typically booked several weeks in advance, so it's advisable to make an appointment.
Hair salons are not among those who have been named in recent vaccine legislations as it has been determined that transmissions are not happening to any measurable degree in our industry. Though we are obviously much more comfortable servicing those who have been fully vaccinated, we will not be requiring proof of vaccination at this time. Without the support of the government, this would be a very difficult thing to try and implement all by ourselves.
As an already vaccinated team, we have collectively decided to implement a vaccination policy for the salon that will apply to all future employees - this means that we will not be hiring anyone who has chosen not be vaccinated. The purpose of this policy is to make sure that our team members are not at unnecessary risk at work, and that our guests are not being put at unnecessary risk by any of us.
Your safety and continued good health, as well as our team members’ safety and continued good health, is Ascend Salon’s number one priority and we take our role in keeping everyone safe very seriously.
We continue to follow updates from the government, Worksafe BC and the Beauty Council to ensure that our practices and policies are up-to-date.
Our ongoing infection control protocol will never change - this includes providing freshly washed capes and towels for each client, the cleaning and disinfecting of high-touch surfaces, regular handwashing by staff members and the cleaning and disinfection of tools after each use.
DID YOU KNOW?
You can shop from home; you’ll find a list of everything we carry in the salon on our online store. We also offer a great many other professional products online that we do not carry in-salon.
We offer curbside pickup, and free doorstep delivery anywhere in Penticton. If you are unfamiliar with online shopping, please feel free to send us an email, and our salon manager will be happy to help walk you through the process.
Due to the extreme demand on our stylists' time, we require 48 hours notice for appointment cancellations at this time.
Less than 48 hours notice cancellations will be required to pay a deposit (half the cost of your missed service) in order to book any future appointments.
No-shows will be required to be paid for in-full in order to book any future appointments.
Ascend Salon reserves the right to refuse service to any person who conducts themselves in a hostile manner, creates a disturbance or otherwise behaves in a rude or unacceptable manner in regard to Covid requirements... or anything else, for that matter.
Abusive behaviour will not be tolerated.
You can expect to get the straight goods from us. Our service policies centralize around integrity. We won't tell you we can do something that can't be done and we won't sell you something that you don't need.
We make sure you leave happy, and we offer you our continuing promise to always stand behind our work.
Bottom line; we won't compromise your trust.. or your hair!
We want you to enjoy your experience with us!
If you're thinking of doing something new, if you have a previous disaster you need fixed, or if you just don't quite know what you want to do... our stylists are always happy to sit down with you and work out a plan.
Consultations are always free.
Please note that stylists may request that either a waiver be signed, or that there must be parental presence for any colour services that are to be performed on minors. This helps us all stay on the same page and avoid any misunderstandings or confusion.