KNOW WHAT YOU NEED

Our colour services all have built-in colour allotments. These allotments are sufficient for the vast majority of our clients, but sometimes we need to use more. If this happens, an extra product charge will be applied to your bill to make sure that colour is accounted for.

Extra product usage is calculated by the gram, (or in the case of bleach, per scoop) so don't worry... extra usage WILL NOT dramatically increase your bill.

Do you need to buy every single product we have on our shelves? Absolutely not. Invest in some staple care and styling instead!
Shampoo & conditioner should always be your first priority when beginning a new hair care routine. Think of them as the foundation for healthy hair.

Once you have your foundation set, think about what specifics your hair needs. Maybe your hair is coarse and you really need something to help keep it smooth. Maybe your hair is dry and you really need something to restore moisture. Many of our products offer multiple benefits in-one, so don't be afraid to read the labels to see what suits your needs best.

Last, you'll want to think about styling. Most people don't wake up with perfect hair - it takes some work. Support your gorgeous new hair with the right product combo to look and feel your best every day. Whether you need something to give your hair hold, texture, shine, or volume, we've got lots to choose from.

If you don't know where to start, don't worry! Our stylists will be very happy to help you find the perfect products for you. No pressure - just good, happy hair.

Vivid colours are commitment colours - this means that maintenance (both at home and in-salon) is essential to keep your vivids looking fab. If you don't want upkeep, or don't want to bother with a bunch of stuff you have to do at home to care for your hair, vivids may not be for you.

FADING HAPPENS

Remember that no-matter what was used to achieve your vivid colour, these colours WILL fade... that's just the nature of vivids.  

When picking your colours, make sure you consider how the colour will fade out. Do you like both colours? If not, you may want to change your choice of colour.

For example: if you hate green, you may not want to pick a blue or turquoise colour... because they will fade out green. 

If you aren’t sure what colour your hair will fade out to, you can ask your colourist. 

SOME COLOURS COOPERATE BETTER THAN OTHERS

To achieve vivid colour, we first have to bleach your hair. Some colours require us to get you super light... which may not always be possible without risking serious compromise to your hair. 

Generally speaking, yellow, blue and bright red are super fussy, and don't tend to last long. Pinks and purples are the easiest to maintain and don't always need the same kind of fussing that other vivids do - this is why you see more of those colours around than, say, neon green.
If you aren't set on a specific vivid colour, consider letting your colourist help you pick.

COLOUR TRANSFER IS A THING

There is a high likelihood of colour transfer with vivid colour. This means that you will probably leave some colour behind in places where your hair rubs, and this will stain your pillowcase, your towels and... as Robyn found out when she went purple... your bathmat may also suffer staining from your hair dripping when you get out of the shower. 

It's no big deal, just use pillowcases, towels and bathmats that you don’t care about - your faded out old beach towel, for example, is the perfect thing to wrap your hair in once you leave the shower. If you're going to be traveling, we recommend you take your own towel to use on your hair.

SOMETIMES COLOUR HANGS AROUND

There is a slight chance that your vivid colour may not come out. 

No matter what method of application or type of vivid colour we use, sometimes the hair stains. This is not typical when professional colour is used, but it isn't impossible. The likelihood of staining increases if a permanent vivid like Elumen is used.

THE EFFECT OF WATER

Water opens the hair's cuticle, causing the dye molecules to wash out, fade, or bleed. Because vivids are often direct dyes that sit on the surface or in the outer layers of the hair rather than deeply penetrating the cortex, they are highly sensitive to water.  You'll want to shampoo as little as possible, utilize dry shampoo as much as possible and make sure you're drying your hair right away after shampooing to maximize the longevity of your vivid colour. (Make sure you're using heat protective spray!)

Hard water is not your friend. Mineral buildup causes all kinds of grief for everybody, especially those with vivid colours. It’s always a good idea to invest in a shower head filter if you have hard water - you can order them on Amazon.

Chlorine is your enemy - vivid colours are not recommended for swimmers.